Buyer evaluating journey insurance coverage insurance policies with Allianz Companions USA. (photograph by way of Allianz Companions USA)
Shoppers are prone to rebook their subsequent journey with journey advisors who advocate unbiased journey insurance coverage, in response to a brand new survey by Allianz Companions.
The survey of greater than 2,800 Allianz Companions journey insurance coverage clients revealed a excessive degree of satisfaction in terms of buying journey insurance coverage by way of journey advisors. Survey outcomes have been launched throughout the Cruise Strains Worldwide Affiliation’s annual Cruise360 convention now going down in Fort Lauderdale, Florida, by way of April 23.
The survey discovered that journey insurance coverage might assist drive consumer loyalty for journey advisors. The survey reported that 53 p.c of respondents who bought a coverage by way of a journey advisor stated their expertise with Allianz journey insurance coverage would make them extra prone to ebook their subsequent journey with the identical journey advisor.
Thirty-three p.c of Allianz clients have been cruise-bound. A overwhelming majority (82 p.c) stated having an Allianz journey insurance coverage coverage gave them peace of thoughts throughout their journey.
Half of the respondents reserving cruises stated it was their first cruise for the reason that COVID-19 pandemic started in 2020, reinforcing studies that cruising is strongly surging again in 2023.
Allianz surveyed clients who bought a journey insurance coverage coverage and traveled between the dates of July 2022 to March 2023, asking questions on their current travels and their expertise buying a journey insurance coverage coverage.
A household working with a journey advisor. (photograph by way of South_agency / getty pictures)
“Journey advisors who take the time to teach their purchasers about the advantages of defending their journeys are undoubtedly enjoying a vital position within the rebound of the cruise trade,” stated Daniel Durazo, director of exterior communications at Allianz Companions USA. “Journey insurance coverage helps drive loyalty to journey advisors, who may also help information their purchasers to expertise the entire diversified choices that the cruise trade has to supply, together with fast-growing expedition cruising.”
Business specialists have reported that expedition cruising is turning into more and more widespread in 2023, particularly amongst “revenge vacationers” catching up for misplaced time. Allianz’s survey reported that among the many 33 p.c of its respondents who went on a cruise, 22 p.c have been on an expedition cruise, and 74 p.c who haven’t would take into account reserving one sooner or later.
Allianz Companions gives journey insurance coverage by way of most main U.S. airways, main journey brokers, on-line journey businesses, resort corporations, cruise strains and on to shoppers. For extra data on Allianz, click on right here.
